Every business can use benchmarking. At its simplest it helps you to compare statistics and control costs. More sophisticated benchmarking looks at process design and business strategy.

Benchmarking is a process that compares your business activities to similar companies. It identifies opportunities for improvement and often provides the momentum necessary for implementing change.

This briefing outlines:

• The opportunities benchmarking offers.
• How to select benchmarking partners.
• How to use benchmarking.

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