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BUSINESS INFORMATION SHEETS > INFORMATION TECHNOLOGY > NEEDS ANALYSIS > Purchasing IT (IT 6)

The right deal

You have decided what you need to computerise (see What should I computerise?, IT 5) and you know what you want to buy. The next decision is how to purchase it.

Quality and reliability in information technology come at a price. The cheapest sources tend to offer the lowest level of support. But if your business does not have sophisticated in-house IT skills, support may be the most important part of the deal.

This briefing covers:

  • The golden rules of purchasing IT.
  • The 'lifetime' cost of IT, including training.
  • Upgrades, maintenance and warranties.
  • The choice of suppliers.

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