1. Orders |
| 1.1 |
If you are placing an order on behalf of your company or organisation, by completing an order form and sending it to us you are confirming that:
- your company or organisation agrees to these Terms of Sale;
- you are authorised to place the order and agree to these Terms of Sale on its behalf, and that you are not exceeding your authority.
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| 1.2 |
If you are placing an order on your own behalf, by sending it to us you are agreeing to these Terms of Sale. |
| 1.3 |
In either case you are confirming that you are 18 or over and are agreeing to our use of your personal data in accordance with our Privacy Policy.
Please read these Terms of Sale; they are important. If you do not agree to these Terms of Sale do not place an order.
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| 1.4 |
Following receipt of the completed order form and, where you are not a member, the appropriate Charges, we will contact you by e-mail to confirm the details on the form, or to let you know if we cannot, for any reason, accept and process your order. |
| 1.5 |
If we accept your order, we will confirm that acceptance to you by e-mail or by letter, and issue you with an Order Number. A contract will be created between TRADA and you (where you are placing an order as an individual) or your company or organisation (where you have applied on its behalf) when we send that confirmatory e-mail or letter. |
| 1.6 |
We reserve the right to reject any order, as we see fit, without having to give any reason. |
| 1.7 |
When you place an order with us, our server uses SSL (Secure Sockets Layer), to prevent your details being read whilst being transmitted over the internet. |
| 1.8 |
We may change these Terms of Sale at any time without giving notice, so please check them whenever you complete any order form. Any change will apply to any order submitted to us after that revision has been published on this website. Please note that our General Conditions, and any Service Specific Conditions, or our Privacy Policy may change at any time, so please check them each time you visit this website. |
| 1.9 |
We are TRADA Technology Limited, a company registered in England under company number 2561166. Our registered office is at: Stocking Lane, Hughenden Valley, High Wycombe, Buckinghamshire HP14 4ND. Our VAT Registration Number is 749 9337 73. |
2. Delivery and Returns Policy |
| 2.1 |
We will endeavour to deliver the items you have ordered within 14 days after we accept your order and, if you are paying by cheque, after your cheque has cleared. If we fail to deliver your completed order within 28 days, you may cancel any part of your order not yet received by contacting us at information@trada.co.uk |
| 2.2 |
If you are not satisfied with a print product we deliver to you, you may return it to us, at your expense, within 30 days of it having been delivered to you, but we will not accept the return of any item unless it is returned to us in saleable condition. Returns of software, opened CDs or files downloaded from our website will not be accepted. No returns of BSI Standards documents can be accepted. |
| 2.3 |
If you return any print product or CD to us within the 30 day period mentioned in Condition 2.2 because it is defective, we will replace it with a new copy. |
| 2.4 |
The invoice and packing slip must accompany each returned item. Returns should be sent to TRADA Publications, TRADA Technology Limited, Stocking Lane, Hughenden Valley, High Wycombe, Bucks, HP14 4ND |
| 2.5 |
We reserve the right to make partial deliveries and to charge for items delivered, even though some items in your order may not have been delivered. |
3. Data Protection and Privacy |
| 3.1 |
We want to protect the privacy of visitors to our website and that of our customers. Please read our Privacy Policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website. |
| 3.2 |
Whenever you give us personal data, you are consenting to its collection and use in accordance with our Privacy Policy. |
4. Charges and Payment |
| 4.1 |
The charges payable are those in force at the date and time you send your order form to TRADA Technology. We may change our charges at any time before the order form is sent to us. |
| 4.2 |
If the order is placed on behalf of a member of TRADA, we will invoice that member for our fees. In all other cases, you must pay by credit or debit card or by sending us a cheque at the time you send us your order. |
| 4.3 |
Details of our charges [LINK] and the procedures for payment are displayed on this website. |
| 4.4 |
We try to ensure that the charges displayed on this website are accurate but the fees on your order form will need to be validated by us. We will inform you if our fees are higher than those stated in your order form and, if they are, you may cancel your order. |
| 4.5 |
You undertake and warrant that all details provided to us for the purpose of placing your order will be correct, that the credit or debit card used belongs to the organisation on whose behalf you are placing the order or the person submitting the order form and that there are sufficient funds or credit facilities to cover the fees. |
| 4.6 |
We reserve the right to obtain validation of any credit or debit card details and to clear any cheque before accepting any order. |
| 4.7 |
Fees are exclusive of Value Added Tax and all similar taxes or duties. |
5. Accuracy of Information, Warranties and Disclaimer |
| 5.1 |
We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate information or material. |
| 5.2 |
If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, you must let us know immediately by contacting: information@trada.co.uk |
6. General |
| 6.1 |
No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights. |
| 6.2 |
If any provision of these Terms of Sale is (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect. |
| 6.3 |
These Terms of Sale are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. The place of performance will be England. |
| 6.4 |
No addition to or modification of any provision of these Terms of Sale will be binding on us unless made in writing and signed by our duly authorised representatives. "Writing" includes e-mail. |
| 6.5 |
These Terms of Sale together with our Privacy Policy, your order form and any payment method instructions contain the entire agreement and understanding relating to the subject matter of your order. They supersede any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter. You acknowledge that you are not placing your order on the basis of any statement, representation, warranty or other provision except those expressly contained or referred to in these Terms of Sale. Nothing in this Condition limits or excludes our liability for fraud. |
